Customer Story
Litera is one of the legal technology industry’s fastest-moving companies, with a broad and growing portfolio of solutions spanning drafting, workflow, firm intelligence, legal matter management, and governance. As the company scaled through acquisitions and prepared to show up in a big way at the industry’s most important events, its presales team faced a familiar but urgent challenge: how do you enable everyone to demo confidently when your product portfolio is this wide and moving this fast? The answer was Reprise — and the results speak for themselves.
Product Tours, Live Demo, Guided Demo, Partner Enablement
Large Enterprise
Legal Technology
“Presales is not just a support function or a demo program. It’s truly a strategic partner in the revenue org and the company as a whole. Reprise has helped us drive that impact across our business — from products, to partnerships, to engineering, to product marketing.”
— Tyler Kimble, Global VP of Presales, Litera
Litera moves fast. New products, new acquisitions, new feature releases — and every time something new lands, the presales team is expected to be ready to demo it quickly.
Tyler Kimble, Global VP of Presales at Litera, knows this pressure well. “As soon as you acquire those companies, it’s how quickly can we ramp the current team to speak to these enhancements.”
The scale of Litera’s portfolio only compounds the opportunity. With solution experts spanning multiple product families and a global team, the presales org had to find a way to maintain demo quality while dramatically increasing demo capacity.
The answer wasn’t just hiring more people. It was empowering more people — sellers, BDRs, SDRs, customer account teams, and partners — to demo confidently, without always requiring a presales resource in the room.
Litera deployed Reprise as the foundation of a new, scalable demo certification program — one designed not just for presales, but for anyone who needs to put the product in front of a customer.
Demo certification in days, not weeks. Ahead of ILTACON — the largest annual conference for legal IT professionals globally — Litera needed to get over 100 people demo-certified across multiple product lines in just two days. They did it.
Four flavors of every demo. Litera built a “crawl, walk, run” approach with four versions of each Reprise demo, from a fully scripted talk track to a customer-facing self-drive version.
At ILTACON, Litera delivered over 400 demos in just 3 days, all powered by Reprise. Since June 2025, Litera has logged over 6,000 Reprise sessions — on top of more than 4,000 live presales demos delivered in the same period.
